Terms & Conditions of Infoserve Ltd with customers
1. The Service
The gosomewhere Listing Service
and Product or Company Feature including Web Design
Service (the “Services”) are owned
and operated by Infoserve Ltd and appear on the
Enhanced and Priority Listings
allow you to appear above the Basic listings given
matching search criteria in a list of search results
in response to a search made by a user of the
3. All information necessary
to complete a gosomewhere Listing, Product
or Company Feature including Web Design Service
should be delivered within 14 days of request.
By entering your details in the
appropriate fields on the Site and agreeing to
make or making payment on the Site, you accept
these terms and conditions in respect of your
We reserve the right in our sole
discretion to add, delete or change some or all
of the Services offered by Gosomewhere, including
all or any aspect of the Site at any time without
notice to you.
1. Gosomewhere accepts payment
by cheque (payable to: Infoserve Ltd), MasterCard,
Visa, Delta or Switch, Bankers Order or other monetary
instrument specifically agreed by Infoserve Ltd
– although we reserve the right to decline
payment in any of these forms without notice to
you. Gosomewhere reserves the right to vary its
prices without notice to you, and to withdraw any
payment methods at any time.
By signing the gosomewhere
order form you are committed to payment in full
on production of the order and accept these terms
and conditions in respect of your chosen service.
The Listings and Spotlight pages
shall be eligible for renewal precisely twelve months
from the date of purchase. The ‘date of purchase’
is the commencement date on your first invoice.
You will receive notification of renewal two months
prior to your renewal date. If you do not wish to
renew your product you must submit a written notice
at least thirty days before the renewal date.
If you should at any time fail
to make timely payment in full, Infoserve Ltd is
entitled to charge interest on the amounts due with
an interest rate of 3% per annum over the Bank of
England base rate.
Payment is required in full on
completion of all orders. Any leniency by Infoserve
Ltd, with respect to this payment, is entirely at
Payment shall be made no later than fourteen (14)
days from the invoice date.
All charges for Services ordered via telephone
or online are payable in advance to Infoserve
Ltd via our online payment provider Worldpay.
Any leniency by Infoserve Ltd, with respect to
the payment period, is entirely at its discretion.
If you choose to pay via a BT click&buy Account,
payment will be collected by BT click&buy.
The BT click&buy call centre can be contacted
for all payment enquires: 08702 406195 (Monday-Friday
8:00am to 6:00pm, Weekends/Bank Holidays 10:00am-4:00pm).
You must be over 18 years to register with BT
3. Exclusions and Limitations of Liability
We use our reasonable skill and
care in operating the Site and in providing the
Services. However, we make no representation and
exclude any warranty, express or implied, as to
the availability, quality, accuracy, timeliness,
completeness, performance or fitness of the Site
or the Services. The Site is provided on an "as
is" and "as available" basis and
we do not warrant that you or any users will be
able to access the Site at all times or that it
will be absolutely secure, uninterrupted or free
from infection and viruses. We will not be responsible
for your failure to provide services as a result
of your inclusion on the Site, for errors that relate
to the provision of your services, or for technical
problems that may hinder the efficacy of the Site.
Except in the event of death or
personal injury caused by our negligent acts or
omissions, we shall not be liable in any way for
any damages arising in contract, tort or otherwise
in respect of loss or damage arising out of or in
connection with this contract or operation of, or
your use of the Site and/or the Services. In no
event will we be liable for any direct, indirect
or consequential damages in contract or tort, including
loss of profit, loss or damage to property or relating
to claims made by third parties. You should not
take any step or act based on your ownership of
the domain name until you have received legal confirmation
from the relevant registry body that you are the
registered owner of that domain name.
We give no assurances as to the
online positioning and prominence of the Site within
an individual Internet portal site or any such third
Gosomewhere does not guarantee
that it will be able to secure IP addresses, IP
ranges or domain names on your behalf and acceptance
by Gosomewhere of your order form shall not give
rise to any such warranty in respect of the details
appearing on the order form. Gosomewhere is not
notified as to whether or not attempts to secure
addresses, ranges or domain names have been successful
and it is your responsibility to establish whether
or not they have been so secured. No warranty is
given that once secured you will be permitted to
retain such addresses, ranges or domain names.
If Gosomewhere is unable to register
the domain name you want, Gosomewhere will seek
to secure an alternative name of your choosing.
If the alternative name cannot be secured, Gosomewhere
will, upon receipt of your written request, repay
to you all charges payable by you as relate to registration
of the domain name. No repayment will be given in
circumstances where the domain name is registered
and is subsequently removed for any reason beyond
If another customer offering similar
services to you has already registered an Enhanced
or Priority Listing prior to your registration,
Gosomewhere can guarantee only that your entry will
appear above the Basic Listings, which appear free
of charge on the Site.
You hereby agree to indemnify,
defend and hold us harmless for all liability, claims,
damages and costs, including reasonable legal fees,
arising out of or in connection with a breach of
your obligations, representations and warranties
in respect of information provided by you in connection
with the Services as provided in this Agreement.
5. Term and Termination
The products are provided for an
initial period of 12 months from the commencement
date on your invoice. Upon renewal this agreement
will continue for an additional 12 months period.
If you cancel any of the Services other than at
the end of a 12-month period, Gosomewhere will not
refund any payments made in respect of the remainder
of the period. You may, by at least 30 days advance
notice to Gosomewhere choose not to renew this agreement
upon the 12 month renewal date. You may otherwise
only terminate this agreement in accordance with
Gosomewhere may terminate this
agreement with you immediately and at any time without
notice but, if you demonstrate that Gosomewhere
has terminated without any breach by you of your
obligations, Gosomewhere will refund to you a sum
representing the part of the Services attributable
to the un-expired period to the next renewal date
of your contract. In addition, Gosomewhere may,
by at least 30 days notice to you in advance, choose
not to renew this agreement at an anniversary.
6. Governing Law and Jurisdiction
These terms shall be governed by
and interpreted in accordance with English law.
The parties irrevocably agree that
the courts of England shall (subject to the paragraph
below) have exclusive jurisdiction to settle any
dispute, which may arise out of, under, or in connection
with these terms and conditions.
For our exclusive benefit, we shall
retain the right to bring proceedings as to the
substance of the matter in the courts of the country
of your residence or, where these terms are entered
into in the course of your trade or profession,
the country of your principal place of business.
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